Effective Date: March 12, 2026
KITA Smart ("we", "our", or "us") operates the KITA Smart mobile application developed under Pintech Services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
By using the KITA Smart app, you agree to the collection and use of information in accordance with this policy.
KITA Smart is developed and operated by:
Pintech Services
Indah UPC Business Centre
145 3 1/2 Miles, Jalan Klang Lama
58000 Kuala Lumpur
Wilayah Persekutuan Kuala Lumpur
Malaysia
Email: contact@kitasmart.my
We may collect several types of information to provide and improve our services.
When you create an account, we may collect:
This information is used to create and manage your account.
KITA Smart collects precise location data (GPS) to:
Location data is only used when necessary for app functionality.
We collect limited activity information to improve the application, including:
This information helps us improve system stability and user experience.
The application may request access to your device camera for the following purposes:
Camera access is only used when the feature is activated by the user.
We may collect device-related information such as:
This data helps us troubleshoot technical issues and improve compatibility.
KITA Smart may send push notifications to your device for purposes such as:
You can disable push notifications at any time through your device settings.
KITA Smart may allow users to purchase vouchers or services within the app.
Payments are processed securely through Razorpay, a third-party payment processor. KITA Smart does not store your full payment card details.
For more information, please refer to Razorpay's privacy policy.
We may use trusted third-party services to support the operation of the application, including:
These third parties may collect information according to their own privacy policies.
We use collected information to:
We do not sell your personal data to third parties.
User data is stored securely using Microsoft Azure cloud infrastructure.
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
However, no digital platform can guarantee absolute security.
We retain personal data as long as your account remains active or as necessary to provide our services.
If you delete your account, we will remove or anonymize your personal information within a reasonable period unless retention is required by law.
Users may request deletion of their account through the application or by contacting us at: contact@kitasmart.my
Once verified, we will remove associated personal data unless required for legal or operational purposes.
KITA Smart is available to users of all ages. However, we encourage parental guidance for minors using the application.
If we become aware that personal information has been collected from a child without appropriate consent, we will take steps to remove such information.
We may update this Privacy Policy periodically.
When changes occur, the updated policy will be published within the application and on our official platforms.
Continued use of the app after updates indicates acceptance of the revised policy.
This Privacy Policy shall be governed by and interpreted in accordance with the laws of Malaysia.
If you have any questions about this Privacy Policy, you may contact us at:
Pintech Services
Email:
contact@kitasmart.my